Privacy Policy

PROUDEER (“PROUDEER,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use our website, purchase our products, contact us, or otherwise interact with our services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Order information

  • Product information

  • Customer service communications

  • Other information you choose to provide

We may also automatically collect certain information when you use our website, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website activity

  • Pages visited

  • Referring websites

  • Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer service

  • Communicate with you about your orders

  • Provide technical support

  • Improve our products and services

  • Improve our website and customer experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional communications where permitted by applicable law

3. How We Share Information

We may share personal information with trusted service providers that help us operate our business, including providers of:

  • Payment processing

  • Shipping and logistics

  • Website hosting

  • Customer support

  • Analytics

  • Marketing services

We may also disclose information when required by law or when necessary to protect our rights, customers, users, or business.

We do not sell personal information in exchange for money. However, depending on applicable law, certain data sharing related to advertising or analytics may be considered a “sale” or “sharing” of personal information.

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve our website.

Cookies may help us:

  • Remember your preferences

  • Keep our website functioning properly

  • Understand website traffic

  • Analyze website performance

  • Improve user experience

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

5. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the Internet or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Opt out of certain data sharing activities

  • Receive information about how your personal information is used

To submit a privacy request, please contact us at:

Email: service@proudeerobot.com

Phone: +1-833-722-2955

We may need to verify your identity before processing certain requests.

7. California Privacy Rights

California residents may have additional privacy rights under applicable California privacy laws.

These rights may include the right to know what personal information is collected, the right to request deletion or correction of certain information, and the right to opt out of certain forms of data sharing.

California residents may submit privacy requests using the contact information provided in this Privacy Policy.

8. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of those websites before providing personal information.

9. Children's Privacy

Our website and products are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

PROUDEER Customer Service

Phone: +1-833-722-2955

Email: service@proudeerobot.com

Questions About This Policy?